on august 27,,2014 while trying to use my Quick Trip pump start card i was asked to see the cashier. i went inside and handed the clerk my card.
she phoned the company and then advised me that they had me on record using that card on august 20, 2014 at 10 am at a different location, and then leaving without paying for my $20 in gas. the manager was called over and the card was confiscated. i told them that did not happen but to avoid an additional scene paid the $20 in question. i went home and told my wife what had happened.
thankfully she found the receipt and i immedIately took it back to QT.
the manager gave me my $20 back along with my pump start card. i will shred it tomorrow..
moral to the story SAVE YOUR RECEIPTS BECAUSE TO THEM WE ARE GUILTY TIL PROVEN INNOCENT
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.